NEW ORLEANS · LULING

Contact Boudreaux’s Collision

Need help after a collision, want to start an estimate or need directions? Use the path that fits your situation and choose the Boudreaux’s Collision location that works for you.

Choose the Right Starting Point

Start a full estimate request Find a Boudreaux’s location Open shop directions Get insurance-claim guidance

Send a Message

For general questions, use the contact form below. For vehicle damage, the estimate request is usually the better starting point because it gathers the vehicle, damage and shop information together.

Boudreaux’s Collision

NEW ORLEANS   /   LULING

BC — General Contact

For time-sensitive help, please call your preferred shop.

Enter a phone number or email so we can reach you.
Preferred contact
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What to Include

A useful message can include the vehicle year, make and model; the general location of the damage; whether the vehicle is safe to drive; your preferred shop; and the best way for the team to respond. Do not drive an unsafe vehicle simply to deliver information.

Choose the easiest way to reach us

For vehicle and photo details, use the estimate request. For a visit, choose a shop location and confirm the arrangement first. If a website feature creates a barrier, review our accessibility information or call the selected shop for help.

Questions before your next step

Call New Orleans at 504-309-3092 or Luling at 985-331-0707. Choose the shop relevant to your vehicle or tell the team if you need help deciding. These are the confirmed shop numbers; the website does not publish an unverified dedicated towing or SMS line.

The confirmed address is 2150 Earhart Boulevard, New Orleans, Louisiana 70113. Use the New Orleans location and directions pages to plan the visit. Contact the shop before transporting a damaged vehicle so the receiving arrangement and appropriate intake step can be confirmed.

The confirmed address is 101 4th Street, Luling, Louisiana 70070. This is the Luling shop serving nearby St. Charles Parish communities. Use the Luling location page and call the shop to confirm your visit.

New Orleans is open Monday through Friday, 8 AM to 5 PM, with weekends closed. Call to confirm the arrangement before bringing a vehicle.

Call 985-331-0707 for current Luling hours before visiting or arranging transport.

Use the contact form for a general question or help with the next step. The estimate request is better suited to sharing vehicle, damage, shop and optional photo information together. If you prefer a brief phone inquiry, the estimate page also has a shorter callback form.

Give the vehicle year, make and model, a brief description of the collision or concern, and the shop you prefer. Mention an existing claim or estimate if relevant. Include a reachable phone number or email so the team can clarify the next step.

No. The shop needs to review the inquiry and confirm the arrangement directly. A preferred date or shop selection is useful information, but it is not a completed booking. Wait for confirmation before assuming a repair slot or vehicle drop-off has been arranged.

Yes. Provide an email address and select the email preference when available. A call or text preference requires a phone number. The form checks for reachable contact details so the team can respond, but the website does not promise a particular response time.

The form is an inquiry route, not an emergency dispatch service. If there is an immediate emergency, use the appropriate emergency assistance. For a damaged vehicle that needs transport, call the shop and describe its condition and location so arrangements can be discussed.

Contact the shop handling the vehicle and identify the vehicle and relevant claim or repair information. Explain whether you need a status update, approval clarification or help with a concern after repair. Avoid posting private claim details publicly; share them directly with the shop.

Call either confirmed shop number and explain the assistance you need. The accessibility page also describes how to report a website barrier. You can use a phone inquiry when a form, photo upload or another website feature is difficult to use.

Using this resource

Illustration of Vehicle owner's hands use a phone beside car keys and a blank vehicle-information card on a clean desk.

Illustrative example — Contact Collision Shop.

Been in a collision?

Choose the shop that’s most convenient for you and start the process.